ArticleBiz.com :: Free article content
Authors: Maximum article exposure. Publishers: Reprintable article content.  
BROWSE ARTICLES
ArticleBiz.com Home
Featured Articles
Recently Added Articles
Most Viewed Articles
Article Comments
Advanced Article Search
AUTHORS
Submit Article
Check Article Status
Author TOS
PUBLISHERS
RSS Article Feeds
Terms of Service

Are You Ignoring Your Customers' Requests?
Home :: Business :: Sales / Service
By: Willie Crawford Email Article
Word Count: 1421 Digg it | Del.icio.us it | Google it | StumbleUpon it

  

Many Internet marketing experts will tell you that the best way to find out what your customers want from you is to ask them. While that may be true, I believe that an even more accurate way is to just listen to what they're telling you, and to what they're asking you for.

To illustrate my point, I'll use a couple of examples from one of my own niches... the recipe and cookbook niche. If you already have even a minor foothold in any niche, my experience should be somewhat instructive.

In-case you're unfamiliar with my background, I earn six-figures from a soul food cookbook that I wrote and self-published. I wrote that cookbook because my site visitors asked for it.

The full story behind my first cookbook is that, when I first came online in 1996, I was told that I should focus on a niche. After building your typical "Internet marketing" site, which didn't really take off immediately, I eventually decided to build a site around the "soul food" recipes that I learned while growing up on a farm in North Carolina. I posted a few of my favorite recipes online as search engine bait, and then advertised affiliate products around the site ... usually with banners.

I was also told that I needed a mailing list to bring visitors back to the site, and to stay in touch with potential customers. With a recipe site, it made perfect sense to me to create a list where people could trade recipes. That list was an immediate hit, and has been going strong for over 8 years.

While the recipes sent out through the list were primarily from site visitors, list members grew to associate me with great recipes. They eventually started asking me if I had a cookbook. I told them "no" but that I would write one if they would buy it. I also announced that I was taking advance orders (to verify the demand). I had over 100 orders before I wrote the first word. That cookbook has provided me, and my family, with a comfortable living for YEARS!

Over the years, I tried to sell those site visitors, and list members, a variety of different backend products, but nothing sold as well as my cookbook.

For the last six years,list members have regularly told me what my next few products should be, but I wasn't really listening. List members regularly emailed me saying that they loved my recipes, but that they were on restricted diets. They often asked if I had diabetic, low-fat or low-carb recipes. They also often wrote to tell me that they'd been diagnosed with high blood pressure, and asked if I had any recipes for people with hypertension.

When I finally started listening, I knew exactly what my next 4-5 products should be. They should be versions of my cookbook featuring diabetic, low-fat and low-carb recipes. I also needed to write a cookbook for those with high blood pressure. All of those cookbooks will be rolled out to my list and sites within the next 2 months!

What's also instructive is that over the years I built up this HUGE asset... people who have bought cookbooks from me and then asked if I had more. They were telling me what to sell them. They were telling me that if I just offered them what they WANTED they would buy it.

Page 1 of 3 :: First | Last :: Prev | 1 2 3 | Next

Willie Crawford has been teaching Internet marketing for over 9 years. Take advantage of his insights and experiences by subscribing to his free, very popular newsletter at http://WillieCrawford.com/ezine.html

Article Source: http://www.ArticleBiz.com

This article has been viewed 329 times.

Rate Article
Rating: 0 / 5 stars - 0 vote(s).

Article Comments
There are no comments for this article.

Leave A Reply
 Your Name
 Your Email Address [will not be published]
 Your Website [optional]
 What is six + four? [tell us you're human]
Notify me of followup comments via email


Related Articles


Copyright © 2009 by ArticleBiz.com. All rights reserved.

Terms of Service | Privacy Policy | Contact Us | Submit Article | Editorial