Here are three basic steps to opening up a dialogue and having a real conversation with your cold calls:

1. Begin with the question, "Maybe you can help me out for a moment?" The reply is almost always something like, "Sure, how can I help you?"

2. Continue with something like, "I’m just calling to see if your company is still having issues with unpaid invoices." The response probably will be, "Well, yeah, we are. Who’s this?"

3. You can then respond in a very relaxed tone, "This is John. I’m with XYZ Collection Agency. I’m just calling to see if you’d be open to some new ideas on how to better solve that problem." This makes it easy for the other person to reply, "What do you mean?" or "Tell me more." After that, the possibilities of your conversation are endless. Try these new cold calling ideas. You will be amazed at how much value you receive, both personally and professionally.

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