A clean environment, whether a home, office or other business, makes people happier, healthier and more efficient. A professional cleaning company can create that clean environment. But what should the customer look for when hiring a cleaning company?
Here are 6 tips for hiring a professional cleaning company:
1.Find out where is the company located. There are advantages to using a local company. They can respond quickly to requests for cleaning estimates, to a need for more workers or supplies, or to complaints and questions. They also have a vested interest in offering quality service in order to maintain a good reputation in the area. Using a local company also provides a social benefit by keeping the income in the local economy and giving jobs to local people.
2.Ask how big the company is. Of course size doesn't always determine the quality of the service, but it is important to know if the company is composed of one person who does all the cleaning work or if there are a number of workers who can work as a team. The size of the company will also determine how quickly the company can do the job or fix a problem.
3.Ask how many years they have been in business. Young startup companies can be enthusiastic and willing to work hard for a lower price. But sometimes they don't have the experience to know what the best cleaning methods and materials are or how long the job will really take. They may not have encountered the range of problems that a more experienced company might have.
4.Ask if they have insurance and bond certificates. A reliable cleaning company has insurance and bonds its employees. They must protect themselves and their customers against mistakes or errors performed by their employees, against theft committed by employees or damage caused by the employees.
5.Evaluate their technical expertise. It's important to know the expertise of the company. Do they specialize residential cleaning only? Or do they do clean factories, warehouses, restaurants, or high rise buildings? Different buildings and people have different requirements. For example, a cold storage plant may use ammonia in its cooling system, so a cleaning company would have to know which type of cleaning chemicals would have a toxic reaction to ammonia. Or a family might have one member who has severe allergic reactions to certain scents or chemicals. The company would have know about which products could be used in that home.
6.Request references. The best way to find out about a company is to ask their customers. What was the quality and timeliness of the service, the attitude of the workers, and the response to questions and complaints? The local Better Business Bureau or community consumer complaints offices can often provide useful information.
A professional cleaning company is a valuable asset for a family or a company. These six tips will help potential customers avoid many problems and receive the service they want.