The most vital element to your company's success is creating solid relationships with your customers. Giving them thank you gifts to show your appreciation for their loyalty and repeat business is one way to cement the relationship and retain them as customers. Not sure what kind of gift to give? Using promotional products as thank-you gifts is an effective strategy because it not only pleases your clients and customers, but it also creates extra exposure for your brand. These thank-you gifts also serve as a tangible reminder of your company when your clients need your products or services again.
Promotional thank you gifts don't have to cost a fortune. Any simple gift will do, since people love to receive free stuff as long as it is somewhat interesting, entertaining, or useful! That being said, the more useful or unique your product is, the more likely it is that your customers will keep it around and not discard it in a day or two. This is the type of thank you gift that you're looking for - something long-lasting that can generate active or passive exposure for your brand in-between sales.
Of course, you always want to view a thank you gift as a gift first and an advertising item second. If it's cheap, tacky, or an obvious marketing ploy, people are more likely to be annoyed than appreciative at your "gift". Instead, give your customers something that adds some value to their daily routine. Imprint your logo or marketing message on it, but do it tastefully. If you follow these simple guidelines it's easy to create effective thank you gifts that will keep people satisfied, strengthen your business relationships, and even do a bit of brand-building for you as an added bonus.
Some popular promotional products used as thank you gifts include custom food and drink items, corporate apparel, gift baskets and gift sets. Of course if you are thanking a niche audience, let's say golf enthusiasts for example, it makes sense to get them a relevant gift that they feel is custom-tailored to their lifestyle. This way you know they are going to appreciate their thank you gift and use it often (analyzing your audience in this way is always a good idea when promotional products are involved, no matter what you are using them for). In conclusion, the next time you're looking for a convenient way to thank your clients for their business, take a look at some of the latest promotional products. You might just find the perfect way to say thanks!