Trade Show Displays Staff - The Quiet Ones Will Surprise You
Business → Marketing & Advertising
- Author Chris Harmen
- Published November 15, 2010
- Word count 467
When many think of trade show displays, they think of the extroverted person that is standing there flagging down people and talking to them about the product or service. However, a surprising fact that has been discovered is that introverts actually can have more success at trade show exhibits than extroverts. Many businesses, when considering who should staff the booth, try to avoid the quiet ones. Here are six reasons that you should use introverted people for booth staff.
Process-Driven
Because introverts are less likely to just walk up to someone and start a conversation, they are willing to follow logical processes. As a result, they are better at sticking with the 'engage, relate, qualify and close' sales process. This has proven to be an effective sales method and introverted people are able to put it into use.
Appeal To Introverted Attendees
Introverted people show up to exhibition events. Often introverts are turned off by trade show displays staffed by extroverted, over-the-top sales people. A booth that is staffed by introverted people will be able to pull in this quiet crowd to engage in a meaningful conversation.
Better Listeners
Let's face it, extroverts like to talk, and trade show displays give them the perfect opportunity to do just that. They may not be listening to the customer's needs and wants. Introverts do not have this same tendency and are more likely to hear the concerns of the customer. In turn, they are then able to address those concerns and close the deal.
Focused
Just like being a better listener, introverts are focused on the task whereas extroverts may get distracted easily. When traffic is slow, introverted people are less likely to talk to neighbors about trivial things. Instead, they tend to stay focused on the task and connecting with each potential customer that walks by.
Paced
The strongest analogy here is the story of the turtle and the hare. Introverts may not be as fast-paced as extroverts; however, at the end of the day they can be far more effective. They keep a consistent pace focusing on each customer conversation, which will result in a stronger lead for follow-up.
Detailed Lead Information
Introverted people that are engaged in conversation will be more detailed on the lead information cards that will provide businesses with more avenues for follow-up. More detailed information makes that follow-up process smoother and allows the sales people to engage in conversation much easier. This also allows the customers to feel connected with the company because they already know their information.
The fact is that introverts can make great trade show exhibits staff and are able to outperform extroverts. Businesses can also get more great ideas on how to make their next event a success by contacting a trade show displays expert for more information.
Skyline is the leading trade show booth provider. Their vast experience with trade show exhibits enables them to provide the best possible solutions for their clients.
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