When you purchase stainless steel latches from Sierra Pacific Engineering and Products, you can be assured of our commitment to maintain quality of product, engineering, and customer service, while keeping our prices low. We achieve this perfect storm of service, innovation, and low prices for a number of reasons. One, our manufacturing facilities employ high-tech processes to maximize output and minimize cost, allowing us to offer extremely competitive pricing for products whose quality is unrivaled. Two, our company is 100% employee-owned and operated, which means each and every worker has a personal stake in making sure our customers are happy, satisfied, and well-served. A happy customer is a successful business, and we understand that very important concept. Third, our talented engineering team is always looking to develop new products and improve upon our old ones. Whether working on new types of latches, or fine-tuning an existing product so that production cost and efficiency are improved, the engineers at SPEP maintain our spot as leaders in the business-to-business engineering products supply industry.

As evidenced by our ISO 9001 certification, we here at Sierra Pacific Engineering and Products are committed to doing things the right way, as ordained by the International Organization for Standardization. When you’re dealing with hinges, handles, and stainless steel latches, a certain level of standardization is required. If that weren’t the case, the world simply wouldn’t function very well. Our ISO 9001 certification is proof that our manufacturing methods are tested, proven, and in accord with contemporary standards – as a result, we can streamline the product creation process and reduce cost. Furthermore, our business is run – from our website to accounting to inventory to order management and quality control – completely using Oracle’s high-powered ERP system, affording us the ability to focus on research and customer service. And finally, having our own facilities in China means we can control labor costs and quality of manufacturing, rather than leave it up to some intermediary without a personal stake in the company.

Even though door latches and handles are standard fare, our customers will still need our help sometimes. When you’re just a faceless drone in a big corporation, you’re usually not very motivated to provide the best customer service. After all, if a worker has nothing to personally gain from the company’s success, why bother? What’s in it for him? At SPEP, every employee has a personal stake in the company, because it’s 100% employee-owned and operated. So when you call us with a complaint, or a question, or maybe just need some advice, we’ll be there for you with expert, enthusiastic customer service.

The research and development team is what drives any technology company, and we have one of the best in the game. Our engineering team is always designing new stainless steel latches, or improving on our existing models, in an attempt to cut costs, improve functionality, and streamline efficiency. The best part of this? We pass those savings to our customers. So, not only are you getting the most innovative products possible, but you’re also getting the best door latches, hinges, and other products at competitive prices.

http://www.spep.com/