Such serious consequences of a simple mistake can be traumatic not only to the patient and his family, but also to health care providers.

Need for trained, qualified interpreters

Translation services people and interpreters working in a sensitive area like health care bear the burden of responsibility that is much higher than in any other field. They must possess certain core skills and knowledge, apart from an abiding commitment to follow the ethical practices. Knowledge of medical terminology and concepts in English and all languages to be used for interpreting is an absolute must for interpreters. Accuracy and completeness of the interpretation of the content in every exchange between patient and physician is another crucial aspect of interpretation, and the interpreter must take care not to add his own opinion, even though the temptation to do so may be hard to resist. Above all, interpreters must be non-judgmental about the patient or anything he says, and must be ever mindful of the need to maintain strict confidentiality about the patient and his condition.

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