Do not consider centers whose answers were indifferent, rude, hazy, unsympathetic or poorly worded, and in this way arrive at a shortlist of centers. You will have to visit centers on the shortlist to further evaluate them, so keep the size of the shortlist within practical limits.

When you visit a center to check it out, here are the aspects you should consider (it is advisable to take a family member or close friend with you so that you will have more than your own opinion to consider when making your evaluation of the center):

· Do the staff members treat patients with respect and compassion? · Do the staff members respect differences in culture? · Are the premises clean? Are the fittings in good repair? · Are there necessary facilities for patients such as adequate medical specialists, medical drugs and equipment? Here are questions to ask of staff members in the center you are visiting: · What programs are available here? · Once I sign up, how long does it take to start? · Could I see a schedule of activities connected with my program? · How will the services be customized to my particular situation? · What type of residential accommodation do you have, if my program requires it? · What part will I play in configuring my program? · How can my family and dear ones be involved in the program? · What facilities do you provide for patient complaints and corresponding program correction? · Do you provide transportation if required? · Is personal nurse or orderly care available in case I am physically incapable of attending to basic needs?

Finally, address the issue of quality by asking these questions:

· Could you show me examples of how your programs have succeeded? · Do you consult former patients when revising or expanding your programs? · How are you involved with your community? · What are the qualifications of your staff members? · Could I please see your accreditations? Based on the answers, the most suitable center will most likely be self-evident, and you would have made a highly informed decision.

Conclusion

I hope and pray for your successful rehabilitation and again assure you that although your situation may seem hopeless now, your feelings are typical; there is hard data to prove you CAN resume a normal, happy life, and that is just what you are going to do.

Good luck, and may triumph soon be yours !

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