Finally, remember that people who work in the corporate mainstream are often overworked but not in the way that writers are overworked. Most of them spend long hours in uncomfortable clothing. They often have to travel or sit in endless meetings. This translates into something few writers appreciate: most corporate denizens feel completely powerless when it comes to control of their own time. It's a weird sensation and one that does not sit well with most people.

For that reason, always respect the time of your business client. Keep phone calls and emails short and on-point. Don't bother them with idle requests or superfluous questions. Keep chit-chat out of the conversation unless you get "led" by the business person that some personal banter is permissible.

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