A: Jolyn and I are having problems. We have been having more quarrels lately.

B: I'm sorry to hear that (extending empathy). Would you like to tell me more about it? (being a listener, to find out details of problem)

A: I've been really busy with my work and haven't had time to go out with her. She feels I'm spending too much time on work.

B: Has it always been this way with your work?

A: No, it's these recent two months because of a big project. Deadlines to meet and other work pressures….

B: Must be tough on you…. (extending empathy to A and indirectly giving credit to A for holding up)

A: Yah… but I do need to make time for Jolyn… I have been working too hard. I should ease up a bit (self evaluation). I think I'll send her some flowers afterward and then call her for a dinner date tomorrow. (coming up with his own solutions)

B: All the best …

References:

succezz.com, jacobgan.com, motivate2success.com

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