Talking about VoIP services is not an easy task. Getting the features you want is even more difficult nowadays. The proliferation of VoIP has been taking place with big steps, to the point consumers, be it corporate or individuals, are meshed up and don't know how to go about it.

It's not only the prices that attract them but also the features that act as enablers to their needs. A VoIP service should include a number of features, like VoIP (of course), instant messaging, voice mail, faxing, video conferencing, file sharing etc in order to provide its customer base with all the necessary tools for everyday tasks. Be it commuters that want cheaper rates or business customers, home users or corporate environments that would appreciate an all in one, one stop platform, brings the whole issue in a different perspective.

To make a long story short, VoIP as a service is good. VoIP as part of a bundle of services is even better. Having said that, the cost of VoIP should not be there in the first place, as opportunity profit derived from the insertion of a bundled service to the market could cover it to the extend of minimization or even rendering it non existent.

It is not VoIP that will prevail in the end. It is VoIP bundled services that will change the scenery of online communications. Only this way, as always in the field of services, will VoIP Service Providers be trimmed down to a reasonable number. Those that can and will provide a portfolio reasonable enough for customers to trust understand and to which they may remain loyal.