"Do what you do so well that they will want to see it again
and bring their friends."
- Walt Disney

What is your organization striving to achieve?

- Big Profits?
- Big Growth?
- Big Stock Price?
- Big Accolades/Recognition?
- Some other Big Result?

All of the above?

Okay, just so we are clear - all of the above goals/outcomes are NOT bad things to experience.

However, we all must realize as leaders that all these wonderful "outcomes" are actually the result of good leaders staying focused on the fundamentals.

Leaders clearly know that if they are able to execute the fundamentals well - the rewards are virtually inevitable.

Ask yourself the following questions:

- Can I expect to achieve sustained Big Results without strong Leadership?
- Can I expect to achieve sustained Big Results without great Teamwork?
- Can I expect to achieve sustained Big Results without delivering quality Customer Service?

Answer to all three questions above? - NO!

Sound too elementary? Perhaps - but the point here is that a great leader will ensure that "The Big Three" topics - Leadership/Teamwork/Service, will always remain central to their overall message when speaking to Employees, Customers, and/or Shareholders.

It's too easy to lose sight of the fundamentals once you create momentum and start experiencing growth and get a taste of success.

But know this - the minute you take your eyes off the things that created your initial success, you are sure to experience shorter gains and potentially a downward spiral.

So how do you ensure you stay focused on the fundamentals? (aka: The Big Three - Leadership/Teamwork/Service)

Make "The Big Three" part of your every day CULTURE! It's actually easier than you might think.

Read on for a sample blueprint of a Leader's message that is clearly staying focused on the fundamentals.

"Well done is better than well said"
- Benjamin Franklin

Consider using the following real life Leader's Notes example as a blue print for how a Leader can clearly communicate the importance of "The Big Three" - Leadership, Teamwork and Customer Service.

Talking Points for addressing team members:

Leadership

- Teach/Coach/Expect - talk about the importance for all managers to be hands-on in teaching and coaching employees - only then can they justify holding employees accountable to meet all expectations. Leader's take ownership and are accountable.

- Motivation - It's a personal choice every employee makes every day when they walk in the door. It's not our responsibility to motivate employees, but it is our responsibility to hire self-motivated individuals and then provide a working environment that supports and inspires employees to want to consistently improve their skills.

- Support/Lead a Growth Environment - Every 90 days we must grow. Businesses either grow, or eventually die. We will grow by anticipating and meeting our customers needs, improving current relationships and developing new ones.

Page 1 of 2 :: First | Last :: Prev | 1 2 | Next