Follow Up

One of the biggest mistakes many eBay sellers make is not following up with customers. Don’t let more then 12 hours pass from when you close the auction to the first time you contact them. Also strive to respond to all of your emails within a day, don’t let product questions or after sales questions build up in your email in box.

Add A Personal Touch

There are so many programs out there now that can automate your entire auction business. Most of the time these are great tools to use and if you plan on achieving Power seller status you will need something to track and automate some of the features and day to day tasks of the business. However, if you are supplied with stock email templates or other set emails modify them. Try to always add a personal touch and flair to your communication with customers.

There are so many other ways to create customer loyalty and brand your ebay business. The ideas above just begin to scratch the surface of what is possible. However hopefully they spur on some of your own ideas. If not do not stress over it just let the idea mull over in your head a few days and something will pop out when you least expect it.

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