• Ask who will own the website, you or the web design company.

• Are you allowed to take your website away from them and host and maintain wherever you want.

• If you are tied to stick with them, work out the ongoing support and hosting charges. Initial setup cost might be cheap and lucrative but over the years you might end up paying a large amount of money.

• Do they show their work and willing to provide references?

• How good is the proposal? Does is include details like specifications of what you will get, complete project life cycle, deliverable, after sale support, technology used, time and cost estimation.

• Do they give consideration to user friendly and Search Engine friendly design?

• Are they open about all the costs involved?

• Can they deliver on time, have they enough resources and skills to deliver.

• What about after sales support or when things go wrong. Is there a free support period after delivery to ensure solution is good and stable?

• Are they approachable during normal working hours?

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