Quality
Do you have the internal resources to effectively meet the objectives? Is this the best use of these resources visà- vis other strategic priorities? How can you most effectively deliver and scale up or down with changing and anticipated business needs? Would you benefit from access to best practices and world class quality outside the organization? Should you outsource some or all of the function/project? Is this your core competence? Should it be? Will it help you develop one? Would you gain valuable partnership benefits and contacts? What would work best in your culture?
Time
Will outsourcing increase speed to better results? Do you have the time to build it internally?
Outsourcing for Cost Savings, Speed, and Strategic Growth
A recent Outsourcing Institute study found that while most enterprises try to survive, the outsourcing industry continues to thrive.
A decade ago, cost reduction took center stage as companies sought short-term, "band aid" solutions from outsourcing and received equivalent tactical benefits. But, the market has turned. It’s "do or die" and outsourcing is no longer about cost savings. Now it’s an essential revenue and growth strategy for every corporation.
In this unpredictable—and mostly down—economy where most companies struggle to "do more with less,"outsourcing is not only a clever alternative to hiring, but also a means to turn "big picture" goals into reality faster and more effectively than ever—with measurable returns. Now everybody wants to plug into "OPR"—other people’s resources—and strategically focus internal resources towards doing what they do best. No more, no less.
Top 10 Reasons Companies Outsource
1. Reduce and control operating costs 2. Improve company focus 3. Gain access to world-class capabilities 4. Free internal resources for other purposes 5. Resources are not available internally 6. Accelerate reengineering benefits 7. Function difficult to manage/out of control 8. Make capital funds available 9. Share risks 10. Cash infusion Source: Survey of Current and Potential Outsourcing End-Users The Outsourcing Institute Membership, 1998
Top 10 Factors for Successful Outsourcing
1. Understanding company goals and objectives 2. A strategic vision and plan 3. Selecting the right vendor 4. Ongoing management of the relationships 5. A properly structured contract 6. Open communication with affected individual/groups 7. Senior executive support and involvement 8. Careful attention to personnel issues 9. Near term financial justification 10. Use of outside expertise
Top 10 Factors in Vendor Selection
The factors listed below are relevant to both our partners and clients. We find that the ranking of the various factors shifts with specific business situations, philosophies, and industries. In addition to the factors listed below, our clients typically use Speed to Results as a key criteria in selecting an outsourcing partner or vendor.
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