1. Commitment to quality 2. Price 3. References/reputation 4. Flexible contract terms 5. Scope of resources 6. Additional value-added capability 7. Cultural match 8. Existing relationship 9. Location 10. Other

With LSA vs. Without LSA

Since 1995, we have focused on adding clear value to our clients. The list below represents the top 10 areas that our customers tell us that they appreciate about outsourcing functions, programs, and projects to LSA.

With LSA Without LSA

1. Guaranteed results Inconsistent quality, pricing, and results 2. Focus on partnering with business units to drive meaningful results Tie up valuable resources on administration and non value-added activities to your customers 3. Select from pre-qualified, proven world-class experts, approaches, and practices Invest resources reinventing the wheel, sourcing, qualifying, managing, and auditing multiple unproven vendors and cumbersome RFPs 4. Receive a 24+% ROI and clear business cases supporting each project based upon best practices Forego discounts across multiple vendors and projects and spend time creating internal Justification 5. Have one point of contact, one invoice, and one contract Deal with multiple contacts, relationships, invoices, purchase orders, and negotiations 6. Leave the logistics to us Invest in managing scheduling, marketing, registration, materials, changes, etc 7. Access to the LSA Success Cycle™ used to measure results (levels 1-5) and prioritize next steps Invest in collecting, summarizing, and analyzing individual results and evaluations and determining next steps 8. Access to objective Industry-wide options designed for your specific business, culture, industry, and budget Sort through multiple vendors selling isolated, one-off, off-the-shelf training events based upon what they have available 9. Have an objective Account Consultant assigned to your account at no cost Use only internal resources and paid vendors to drive success 10. Utilize integrated solutions across multiple vendors, content areas, and Processes Invest time and money "patching" together independent vendor solutions

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