6. I would now like to suggest that we set the following standards of performance for the team . . .
At the meeting reach consensus on the following: - Team aim - Current behaviours - Current challenges - Desired behaviours - Team performance standards - How we will measure our success - What we will do when individual team members are not meeting the standards
At the core of these concepts is the principle that team and individual performance can be improved and maintained when all involved know and agree on the required performance.
When both the manager and his/her people do indeed form a real team, they can work together to achieve their common goals. In John's sales group, he can now focus more on improving individual performance; one-to-one rather than one-to-team communication; and fostering greater cooperation across the group without the pressure to develop teamwork.
Copyright (c) 2008 Bob Selden - Author, What To Do When You Become The Boss
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