"My Yellow Page ad just isn't bringing in the calls I need!" I've worked with Yellow Pages advertising (in one form or another) for 30 years and of all the complaints I’ve heard about this unique medium, this is by far the curse most often thrown at them. It's no surprise. Flip through your directory and you'll see why. Same dusty ads... telling the same tired story... to the same undefined audience (everyone). Of course prospects aren’t responding – these ads speak to NO ONE powerfully!

Blame "the message" dear friends, not the messenger! When every ad speaks the same tired phrases to the same “generalized buyer,” prospects have no reason to choose one ad over another, and your competitors are just as likely to be chosen and called as you are. Poor ad response is the inevitable result. But not to worry! Learn to speak to the prospects needs and fears and you’ll bring competitors to their knees, while plumping up your wallet for the next 365 days.

Want to speak to the prospect? Well, who are you trying to persuade? Exactly who do you want to call you? I know, I know... you want as many calls as possible, so your answer is "everyone in town". The problem is, Yellow Page ads that try to persuade EVERY reader wind up motivating very few. People are looking for someone "special" who genuinely cares about solving their specific problem... someone they can truly trust. Speaking specifically about these needs as a specialist will allow you to connect powerfully with your target audience and create these warm, fuzzy feelings - carving a unique place in the market for your business.

Here's an example. Let's say your baseball obsession has left you with a painful arm injury and your doctor tells you that chiropractic care may help ease your pain. Soon, you're flipping through the chiropractor heading in your Yellow Page directory. Your eyes quickly glaze over as you're bombarded with a boatload of ads that look and say basically the same thing... "Are You In Pain?" Uh no, I'm browsing here because I have a thing for chiropractors! Don't waste precious space telling your prospects what they already know!

Odds are there isn't a single message that makes a personal, emotional connection with YOUR specific problem. But what if you came across an ad with the following? (Headline) "Quick, Gentle Relief For Your Sports Injury..." (Subhead) "From the Chiropractor Professional Athletes Rely On." The body copy goes on to explain how this chiropractor has earned a glowing reputation with the local sports teams AND it even includes a few of their testimonials. The ad's large, unexpected graphic (a batter smashing a ball into space) reinforces the ad's headline and conveys the benefit of calling this doctor (regained mobility). So, are you going to call one of the many chiropractors that promise pain relief for "everything under the sun" (including migraines, ear infections and scoliosis) or are you going to place your trust in a sports injury specialist who you perceive to be a sports nut, just like you?

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