In short, you must be careful about where you forward e-mail, how you report spam, and to whom you report it.

Note: Bizwala reserves the right to terminate a client's services for violations of our Acceptable Use policy. Unacceptable use includes forwarding e-mail messages to addresses that are invalid (not within the client's control) and/or sending mail with malicious intent.

Q: How can I filter spam in my Inbox once I receive it?

First, do NOT click any links in the spam or try to reply or unsubscribe to the spammed e-mail message. Often, these links will subscribe you to even more spam lists despite the fact that those links appear to promise that you will be unsubscribed. And, as spammers are always looking for legitimate e-mail addresses to spam, replying to a spam message in any way only tells the spammer that your e-mail address is valid.

Second, some e-mail programs have built-in functionality that deals with spam that reaches your Inbox. Outlook 2000 (and newer) is one such a e-mail program.

Outlook creates a folder called Junk Mail, where you can move junk e-mail and then review it before deleting. Or, you can have junk e-mail delivered to your Inbox, but color-coded so you can easily identify it. The list of terms that Outlook uses to filter suspected junk e-mail messages is found in a file named Filters.txt.

You can also filter messages based on the e-mail addresses of junk and adult content senders, allowing you to move or delete all future messages from a particular sender. You can review the Junk Senders list and add and remove e-mail addresses from it.

If you do not use Outlook 2000 or higher, please refer to your mail program's help files for any information related to spam filtering.

Q: Are there any low cost programs out there that I can install to help filter the spam?

A: Yes. There are many programs available that use a variety of methods to help e-mail end users filter spam. Effective spam prevention should include client-side software (that is, software that is installed on your local computer). Below are some links that you may want to visit:

Cloudmark Safety Bar: http://www.cloudmark.com

Realize that there are many products on the market that you can install on help filter spam. However, as we are not affiliated with the vendors or authors of those products, we cannot specify which of those products would work best for your specific situation. We ask that you "do your research" in order to locate which product is best for you.

Q: The spam that is reaching me is being sent to defined e-mail accounts. What can I do about it?

A: If any of your defined e-mail addresses are receiving too many spam messages, it may be well worth it to you to change your e-mail address. For example, if "info@mydomainname" is the recipient of too much spam, it may be a good idea to delete "info@mydomainname" in favor of "information@mydomainname. We realize that this may be a tough decision, but such an action could be a huge benefit as it would immediately reduce -- if not entirely eliminate -- the amount of spam that you would be receiving at your e-mail address.

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