It makes for depressing reading for the government, that Britain is losing £100 billion per year on sick days, but small business owners should be even more concerned if they see a ‘sick leave culture’ forming in their own office. While the government can deal with such losses better, small businesses could see their own profits slipping down the plughole, and a good sickness and absence policy could make all the difference between a thriving company and one that ends up going under.

On average, British workers take seven days a year sick – which doesn’t sound terrible, but when you consider that the average is brought down by the number of employees who never get sick at all, you realise that there are some people who are a real drain on a business’ resources, and not always for legitimate reasons. It’s fair to say that those with real health issues should be treated with dignity, sympathy and empathy, but at the same time there’s a reason that the phrase "pulling a sickie" has become part of the English vernacular. Fortunately there are some simple absence policy tips that any small business can work with to cut down on those taking advantage, while offering those with genuine illnesses the support they need to make a full recovery. Here are some tips in improving your sickness absence management:

Sickness Absence Reporting

The first way to cut down on an office sick leave culture is to outline a clear sickness policy. Everyone at your company needs to understand the procedure for absence through sickness. Employees should be told to phone, not leave a message and to talk to their manager or someone of equal seniority. Employees should be told to phone in sick as early as possible, and to advise when they should be expected back in the office. These questions are perfectly reasonable and can act as a good discouragement for people abusing the system and ‘pulling a sickie’.

It is worth noting that unless you put special exceptions in employees’ contracts, they are only obliged to produce a doctor’s note for their absence if they are away for more than seven days. That said, you can still make it part of your sickness policy that employees fill out an absence statement outlining when and why they were off, which can be kept on record.

Return to Work Interviews

A return to work interview may seem time consuming for management, but it’s a real deterrent for people faking days off work, while those with genuine sickness will see it as their employee taking a real interest in their health and wellbeing. Those pulling sickies on the other hand, may decide that the scrutiny of an interview makes taking unauthorised sick leave far more hassle than it’s worth.

Frequent Short Sick Days Are Worse Than Long Spells

Although it may seem illogical, most human resource managers agree that the common or garden ‘short, frequent, unannounced’ sick days are more disruptive to businesses than longer spells off. And of course, these are the types most commonly used by the sickie-puller.

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