It is also important to document your conversation, such as the date and time of the call, the first and last name of the person, the title, as well as the specific telephone number to call back.

Document any agreement or arrangement made to show your sincerity and your concern of your credit. It is important to create in the mind of your creditor that you are the person he or she would like to work with.

Negotiate with your debt collector the repayment plan you propose. Predetermine the bottom line you are prepared to accept. Keep an open mind to the counter offers from your debt collector. Negotiate and negotiate until some sort of arrangement or agreement is reached.

If your debt collector is rude, ask if you should call back later, and also mention in passing that you would like to start on a positive note, without getting yourself irate.

Remember, always establish a good rapport during the first call. Never give more than you can handle. Always follow through a promise made to your debt collectors. They, too, have their goals to make. Put yourself in their shoes, and this is exactly what you should do when dealing with debt collectors.

Copyright (c) 2008 Stephen Lau

Page 2 of 2 :: First | Last :: Prev | 1 2 | Next