Secret Shopping has become a very popular part time job mainly because it is a very convenient way of earning extra money, assignments are usually easy and prior experience is not compulsory to apply for the job. However, there are some important things to keep in mind before becoming a Secret Shopper.
First of all, ask yourself if you have all the necessary qualities to become an effective Secret Shopper such as a love for shopping, patience, practicality, good writing skills (when submitting reports), understands the true meaning of customer service, keen sense of observation, punctuality etc. These are some of the main qualities that employers are looking for before hiring a Secret Shopper.
Beware of scams. Never respond to Secret Shoppers’ job advertisements that require application fees or registration fees. You may only wind up with a useless handbook or information about hiring Companies. Genuine Secret Shopping Companies never charge fees. Normally, all you have to do is simply fill out a paper or an online application form and wait for the company to contact you.
If your application is accepted by a hiring company, there will be an initial training program, introducing you to the basics of the Secret Shopping industry and other crucial information regarding the type of assignments, basics of customer care service, how to construct reports and everything you need to know on how to become an effective Secret Shopper.
If you are selected for a particular assignment, you’ll be notified by email or phone. So be sure to check your mails regularly and give a phone number where you can be easily reached, like a cell phone number if you have one. Once you start working on an assignment, give it your best shot so that the hiring company is impressed enough to employ you again in the future.