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How Dealing with Difficult People affects you?
Home :: Business :: Sales / Service
By: Michael Beck Email Article
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3) Decide to Put Up with Them
"Tolerate it." "Just deal with it." The only thing that accepting things the way they are accomplishes is to postpone a confrontation. Although this course of action (or inaction) appears to avoid a confrontation, in fact what it does is eliminate any chance of dialogue and replaces it with a certain confrontation down the road. Even though this path is frequently taken, it has some far-reaching unhappy consequences.

4) Work to Understand Their Motivation
Option 4 is the key to success. This option is about being a leader and being an effective communicator. It’s about being compassionate and strong at the same time. It’s about being good for someone rather than being good to them. It’s about understanding rather than telling. This solution is about taking the time to understand the other person’s motivation for acting the way they do. If you’re effective at this, you’ll be able to either help them change their perspective on things.

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Written by Michael Beck, "Head Zookeeper" at http://www.ClientMonkey.com , a marketing strategies website dedicated to getting more clients, making more money, and having more fun! Receive a FREE program on recruiting & prospecting success at: http://www.PowerRecruitingandProspecting.com Permission to reprint with full attribution. © 2008 Exceptional Leadership, Inc.

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