5. Consistency is Key - Consistency of promises and delivery builds confidence and signifies reliability. It is always best to under promise and over deliver to your customers every time. Consistently making patrons happy is what creates loyal repeat business. How can you track and make sure that you are reliably satisfying customers? Can you put out comment cards or poll your clients without bothering them? Can you have mystery shoppers put your team to test?

6. Play a High Value on Continuity - It takes know-how to do a job well over time. Keeping employees happy will keep them around and increase your level of continuity. A high value should be put into finding good employees, training them well, clearly explaining their role and the objectives that they are responsible for and keeping them happy and thus around. If you have high turnover, ask your employees for critical feedback. This can be done anonymously for the most honest answers. It's hard to make your customers happy if you are constantly dealing with employee loss and job dissatisfaction.

7. Keep the Faith - Replace your fear with faith, that is, belief in your ability to succeed. By working hard, pushing for superior value and customer service while keeping your employees happy, you will succeed. The path to flourishing has many twists and turns and can be scary at times. The true Entrprenuer stays strong and shows courage and determination throughout the life of their business venture. The positive people who hold on to this belief get through the hard times and make it in the cutthroat business world. Make sure that you keep the faith.

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