Industrial growth depends on a number of issues and factors, but among these the most predominant are the productivity of the people and the communication between them. More over in this competitive world even a single call left unattended can prove to be disastrous for the organization. Thus it becomes important for the organization not to leave any call unattended and at the same time the organization should be in touch with its employees for developments on the operations as well as the marketing side. Industrial growth depends on professional approach.

An incoming call if not diverted to the right person can make the caller frustrated because only the right person can satisfy his/ her query. On the other hand if this call is unattended there is a possibility of the company losing business. If the facility of 'Hunting' the call is available the telephone system connects the caller to any extension that is free thus reducing the chances of losing the customer. Technically the PABX telephone system is the automated version of PBX telephone system. With the Internet coming to the help of PABX telephone system direct dialing is also possible. The facility of direct line number is available to the employees without incurring extra expenses for additional lines. A voice mail can be more professional response to an unattended call.

It is a proven fact that the installation of business telephones brings down your expenses on telecommunications. A penny saved is a penny earned. Moreover a lot of time can be saved. In market we can get software that can make the computer function as a phone so that the receiver does not have to move away from the computer to attend the call. Thus the IP telephony not only cut the costs but improves the productivity of the organization. The PABX with the speaker phone does not require any meeting to be convened. Everyone can be addressed simultaneously. This again saves a lot of time.

Business intelligence can be boosted with the installation of the PABX. There are softwares available that can determine the swiftness of answering the calls. This software also helps to know the reasons for the customers abandoning their calls. The reason for this is usually the inefficiency of the staff. The company on coming to know this can take corrective measure so that the customers are satisfied and don't have the scope to complain about this again.

We can say that the PABX Telephone Systems co-ordinate the operations of different industries such that not only the time is used constructively but also the resources are used judiciously for increasing the productivity as a whole system finally leading to industrial growth. V