Are bad employees ruining your business?

4 Simple Steps To Identify and Clear Bad Employee Behavior

It’s a brand new day. You wake up after a great night’s sleep and get ready for work. You have objectives to meet, deadlines approaching and meetings scheduled which will make for a very full day. After a quick breakfast and a cup of your favorite morning beverage, you head to work.

Then your day goes haywire.

Traffic jams make you cranky. Nothing on the news you wish to hear. The parking lot is full and it is hot outside. You finally make it to the office, already tired and sweaty from the commute. You walk in to find your employees, the same ones who are supposed to be helping you move forward, stuck in permanent water-cooler chatter. They scurry back to work just as you arrive.

Mistakes, apologies, Internet surfing and just plain goofing off are ruining your productivity and the productivity and profitability of your company. In short, you have C.R.A.P. – Confusion, Resistance, Apathy and Procrastination in the driver’s seat. It’s time for a new approach to getting things done!

Before we go any further, let’s get real here for a minute. Do you really believe that people come to work saying to themselves "I wonder how I can mess up this company and get paid for it?" Probably not. Down deep, every human being wants to be a part of something they can be proud of. The rampant "what’s in it for me" apathetic approach to work cannot be tolerated. At the same time, it’s an almost insurmountable job for an organization or individual to be responsible for changing the attitude of every employee individually. While simple steps can be taken to reprimand bad employees, the root of the problem must be addressed as an organization before real change is to take place.

The root of the solution to the problem is a simple formula called F.A.S.T. In short, your employees need to have the right Focus, take the right Action, have the right Systems, and be on the right Team in order to provide your company with the most profitable return on investment.

So how does this formula work? Let’s take a look:

The Right Focus – Bad employee behavior is rampant when employees or managers are isolated and do not know the "bigger picture." People need to know what is expected of them and why. With downsizing happening, many employees have taken on the job of others and have lost sight of this original focus. They are unsure how their job fits in with the company objectives, which can lead to resistance and procrastination.

Additionally, employees need to know the actual requirements of their job and what is considered success. For example, a bank teller may be required to process a particular type of transaction in a specified amount of time, or may be required to process x number of customers in an hour. This sets a guideline for both employees and management/leadership of the organization by which success or failure can be measured.

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