With the implementation of a virtual PBX phone system in your small business organization, it is possible to accomplish an extensive range of concrete business benefits.

Create Professional Image through an Economic Phone System

The major benefit of implementing a virtual PBX system is that the callers can be offered all the sophisticated features of a conventional PBX system without you having to make huge investments. With the help of this advanced communication system, a more professional image can be provided for your company. Another benefit is that the hosted PBX system is integrated with a range of automated call handling and routing features. This saves the money you would have to spend on maintaining employees for carrying out the many tasks associated with handling calls.

Efficient Call Routing for a Highly Professional Image

The major features incorporated in the PBX phone system includes auto attendant, caller ID, call transferring, call waiting, find me follow me call forwarding, fax, voicemail, fax to email and many more. The auto attendant in the system answers the calls with professional greetings.

The find me follow me call forwarding facility in the system enables to route the calls to the other set of phone numbers provided by the employees, including cell phone numbers. When a call is not answered, it is automatically routed to the employee’s voicemail box. This further eliminates the chances of missing important business calls. The other significant benefit of this facility is that you can manage your business from anywhere and still give the callers the impression that you are functioning from a state-of-the-art office.

A virtual PBX phone system can manage numerous calls at the same time without sending line busy signals to the callers. With options such as dial by name and dial by extension, the calls can be transferred to the call representatives.

Utilize PBX Services without Purchasing Costly Equipments

A major benefit of the virtual PBX system is that one need not buy and maintain costly PBX equipments in one’s premises. This means a solid reduction in business expenses. All the equipments are maintained at the service provider’s site. The PBX services are offered by the service provider through a hosted server using high speed Internet connection or dedicated telephone network. As these services are shared among a number of users, the PBX facilities are usually made available at affordable monthly charges.