There is a great deal of other work required by your work unit beyond that directly involved with the core transformation processes. This element deals with the processes that provide this technical support work, human administration support work, and the "boundary management" work involved in adapting to present contingencies and the evolving future. Questions about your support work requirements are collected by the elements of the Wheel.
What support does your work unit require in any of these areas and how will you get it?
Information
Data management
Documentation services
Customer contact or service
Supplier relations
Purchasing
Shipping and receiving
Accounting, finance, budget
Material control
Equipment maintenance, calibration
Technical support
Safety, health, environmental
Administrative support
Others?
Will management of support processes be distributed across the work unit or contained in the jobs of a person or sub-group?
Integration and Coordination Across Your work unit Boundaries
Given the support requirements established here, what outside groups might provide that service better than if you handle it internally in the work unit?
What sort of partnerships should be established with other work units to fulfill your support requirements?
What action do you need to take to secure these partnerships?
What action do you need to take to establish these process integration stars?
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