Manage customer orders for your retail and restaurant business!

Traditional order management solutions require merchants to lock themselves into a proprietary vendor controlled order management solution. These proprietary systems are expensive, difficult to implement and lack the flexibility to customize deployments based upon the specific needs of the merchant. Open source solutions have forever altered the marketplace by providing enterprise quality software without requiring vendor lock in.

Retail and restaurant merchants require a state-of-the-art order management solution in order to provide their customers with a quality shopping experience. In the past, merchants had few choices when selecting an order management application for processing and tracking customer orders. Further, the lack of viable options resulted in artificially higher cost and inconsistent customer service.

Openbravo POS is an open source point of sale solution for retail and restaurant merchants. Merchants who are interested in deploying a powerful, flexible and secure point of sale solution can implement a full featured order management and fulfillment application in days not weeks. Merchants can break the chains of proprietary vendor solutions and deliver a better product; customized to their specific requirements. With over 10,000 downloads per month, open source POS solutions have quickly gathered market share and have begun to lower costs and break the stranglehold of proprietary vendors in the payment space.

Payment Processing and Acceptance

When deciding to deploy an order management solution merchants must be careful to select a product that integrates with their respective payment processing engine. In order to accept all major credit cards in your retail or restaurant business a merchant will require a merchant account, a point of sale solution and if conducting business online a certified shopping cart. The ability to accept and process multiple electronic payments, including credit cards and checks, is considered a standard feature in today’s marketplace.

International merchants have the added concern of ensuring they have the ability to deploy a point-of-sale solution that can be used globally by their respective locations. To be successful the POS solution deployed by the merchant must offer the following features:

• Support for multiple currencies
• Support for multiple credit cards
• Support for electronic check processing
• Real-time sales reporting
• Support for card-present and card-not-present transactions
• The ability to load and support multiple merchant accounts in a single POS solution
• PCI Compliance
o Encrypted data transmissions
o Secure customer data management
• Fast response times
• User audit trails
• Advanced fraud protection
• Risk management tools
• Third party software support

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