This integrated campaign utilizes mail, email, a webpage, and phone. However, similar campaigns could use any additional media types that are appropriate (advertising, public relations, outdoor, etc.). The key is to produce an integrated marketing campaign with a consistent message.

Once you’ve completed your campaign, its time to quantify results and determine what generated your greatest response. Did your direct marketing piece generate visits to your webpage? Did those users convert? How about your email? This information will be helpful when doing similar marketing campaigns in the future, providing guidance to fine tune the media used, the messaging, and/or your offer.

It is again important to stress that integrated marketing should be driven by the communication preferences of your audience. Develop a deeper understanding of how your audience makes decisions and the types of media they use to gather and analyze product information. Then be sure to put these media types at the center of your marketing campaign. Never forget, “The Media Is the Message.”

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