Interviewer: Why is it that O24 works differently from other pain relief lotions, gels or rubs?

Richard Weise: When you have pain in an area of you body, the temperature of the pain area is different than your regular body temperature. It can be higher by a half a degree or it can be lower. Some people put ice on, and it will not help. Others put ice on and it helps. The reason is if the temperature was too high, putting ice on it cools it down to the regular body temperature. The inflammation of the nerve is gone (by putting on ice) and the pain goes away. The O24 equalizes the body temperature, whether it is higher or lower. Automatically, this was a wonderful side effect.

Interviewer: Is that one of the major differences, between O24 and the others? That O24 doesn’t burn?

Richard Weise: Yes. That was done on purpose. With other products, people complained they burned. Some essential oils are very skin irritating. Therefore, you have to make the right formulation to make sure you have no complaints. I still try to make the product better and better, more efficient for the patients, for the consumer. I haven’t had any complaints. I have a complaint file and it has been empty for the last thirteen years, except one person who was allergic to peppermint oil.

Interviewer: Do people use this product on its own, or in conjunction with something else, like ibuprofen?

Richard Weise: People, who have been using this product for ten years, use just this product and nothing else. A lot of people over-medicate for their chronic pain. In some cases, O24 replaces the use of pharmaceutical products altogether. Some of the arthritis patients use it three to four times a day. Others use it once per day. It’s purely a topical lotion. It stays on top of the skin. You can not replace oral medication with this product.

Interviewer: Do you get every ingredient from the same suppliers, or do you change your suppliers from time to time?

Richard Weise: We pretty much try to keep it with the same suppliers. We quality control every ingredient. We make an adjustment every time we do a batch. After every batch we have to go to an independent lab for testing to prove that every ingredient we say and claim in the product is exactly what is in O24. Right now, we’re making a batch for 1600 pounds. That translates into 25,000 one-ounce bottles.

Interviewer: The big puzzle seems to be how the herb essences stick together without binders, such as alcohol or glycerine or some other additive. How did you get the herb essences to bind?

Richard Weise: It is because of the way I mix the product together. That is the patent: how I mix them together and why they stay together. Over the past ten years, I saw companies try to copy the product. They bought product. They broke it down. This is easy. It’s not a big secret. They made the product, but every time they were finished, they concluded, “This could not work!” They got nothing out of it.

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