I called the company and spoke with an affiliate support representative and let them know what product was purchased and on what date. They informed me that there was "No way" they could verify that my visitor purchased anything from them because it wasn't tracked. I told them that they should remove the toll-free numbers from their landing pages but my suggestion was ignored. They continued to carry that 800 number on their affiliate landing pages for quite some time afterward and may to this day.

I lost a nice commission and they lost an affiliate. I have no idea how many commissions I may have lost to their 800 number. I immediately checked every other landing page and found a few others. I immediately removed them all from my site.

A feedback form is a really good tool for webmasters. The information you get from your visitors may be very valuable to you and may help you locate problems.

If there's an 800 number featured on any of your affiliate landing pages I would seriously consider removing any links to those sites. If the number isn't very noticeable it may not be a problem but featured 800 numbers are leaches that can suck up your commissions and you may never realize it.

Be sure to check your affiliate landing pages for any problems.

Good luck!

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