• Customer Retention: Locking Them In By Akhil Shahani
  "It’s not how many come in, it’s how many come back that’s important." Doesn’t that say it all? One of the biggest challenges of doing .... Winning At Customer Retention Ways ‘, ‘Developing a Customer Retention Program’ which will help you understand and develop better retention strategies.

• How Dealing with Difficult People affects you? By Michael Beck
  You know, this would be a great business if it weren’t for having to deal with people all the time… OK, so maybe I’ve exaggerated things a bit, but we .... other person’s motivation for acting the way they do. If you’re effective at this, you’ll be able to either help them change their perspective on things.

• The Benefits of Searching for and Investing in a Low Cost Franchise By Kevin Wynn
  Today, even individuals that do not have a lot of extra savings are looking to take advantage of investing in a low cost franchise, or an affiliate org .... amount of experience with the industry in question.  You may even find that they will be able to help you overcome  most of the problems that you encounter.

• What is Lean Six Sigma By John Wellwood
  Lean Six Sigma is a business improvement methodology which combines (as the name implies) tools from both Lean Enterprise (Manufacturing) and Six Sigma .... but bring in anything else we know. That is why we don’t mind you calling your improvement initiate what ever you like and that is why we get results.

• B2B Lead Generation: Expand Your Sales Horizon By Lalita Negi
  There is a popular saying that customers are everywhere, what matters is how you are searching them. This is very true. To find customers is a difficult .... realize that there are many things that can be done on your website to help generate business leads. It can really bring customers and business to your site.

• How to Qualify Leads from Trade Show Exhibits By Dick Wheeler
  According to the CEIR (Center for Exhibition Industry Research), as much as 80% of trade show leads never receive any form of follow-up. That’s an astounding .... made to monies received from actual sales. Your head of marketing can better justify the trade show expense to the company CEO when showing solid results.

• Customer Service: The way to a client’s heart By Akhil Shahani
  It is not about offering promotions and slashing prices to bring in new customers. Rather, it is about organizations gearing themselves to serve the .... your reputation for impeccable customer service. The best part is that over time it will bring in more customers than any promotion or price-off ever did!

• Why Hire A Virtual Assistant From The Philippines? By Chuck Jaymes
  Let’s say you’re interested in outsourcing and are planning to hire a virtual assistant. When people think of Business Process Outsourcing, usually the .... need outsourcing, look for companies that can provide a virtual assistant from the Philippines. You just might be surprised at the value you receive.

• The Laws of Sales Success By Drew Stevens
  Sales professionals must create magnetic appeal to increase closing efficiency. Our present global environment creates numerous obstacles that polarize .... Take the ladder of success one step at a time by seeing each step, living each step and appreciating each step. Copyright (c) 2008 Drew Stevens PhD

• 5 Attention-Grabbing Sales Techniques By Janice Jenkins
  There are some sales techniques that work better than others. You know that. But what are the best ones? Which ones will get the customers to pay attention .... card printing company to print your t-shirts or other wearables. If not, they’ll probably be able to recommend you to another printing company that can.

• Selling? Make The Right First Impression! By Carolyn Capalbo
  If you are getting ready to sell, be prepared to make your home stand out in this market. If you look at real estate listings, it seems that almost everything .... could be the difference between your home idling on the market for months, or selling promptly. Don't underestimate the power of the first impression!

• Customer Feedback – why is it so important? By Akhil Shahani
  Did you ever have customers who seemed happy but suddenly stopped doing business with you? Did you ever wonder why? Obviously, something displeased them .... it. The worst thing to do is to ask for feedback and let it go at that. You can be sure that the customer won’t waste his or her time next time around.

• Warm up for a cold call By Akhil Shahani
  Does the prospect of making a cold call give you the shivers? Worse, do all of your cold calls leave prospects unmoved? Make no mistake – cold calling .... waste of time. Your selling process starts with your first appointment, is reinforced in subsequent meetings, and continues well after the sale is made!

• Sales Dilemma: Risks Aren't Scary Once You Take Them By Jim Meisenheimer
  A sales dilemma salespeople face sooner or later is taking risks. This isn't theory - I know this firsthand. You see, I spent 19 years working .... regrets when you can become the person you dream about becoming. These words are especially appropriate here: "If it is to be, it is up to me."

• Building an Effective Sales Force Using Military Strategy By Dennis Francis
  I saw the movie 300 awhile back and just couldn't get it out of my mind. My wife thought I had gotten testosterone poisoning. For about a week, I couldn .... of military campaigns as sales strategy; now if I can just get my hands on the DVD version of MASH, I'd be able to make selling that much more fun.

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